Event ID 6 and 13

KB ID 0000473 

Problem

Event ID 6

Source: Microsoft-Windows-CertificateServicesClient-AutoEnrollment

Description:

Automatic certificate enrollment for local system failed (0x800706ba) The RPC server is unavailable.

 

Event ID 13

Source: Microsoft-Windows-CertificateServicesClient-CertEnroll

Description:

Certificate enrollment for Local system failed to enroll for a DomainController certificate with request ID N/A from {hostname}{name of CA}(The RPC server is unavailable. 0x800706ba (WIN32: 1722)).

 

Solution

Note: The pertinent information in the Event ID 13 above is 0x800706ba there are Other causes of this Event ID make sure yours is the same.

In my case I had an Exchange server that was using a certificate that had been “self signed”. And the Root CA that signed the certificate had been ungracefully removed from the domain. Take a note of the Root CA name from the Event ID error shown arrowed).

1. Launch Active Directory Sites and Services” > Select the top level object > View > Show Services Node.

2. Expand Services > Public Key Services > AIA > Delete the “Problem CA”.

3. Then select “Enrollment Services” > Delete the “Problem CA”.

If you have a New CA (in this example you would have seen it in step 2), then DO NOT perform the next two steps!!!

4. Providing you DONT have a CA now, select “Certificate Templates” and delete them all.

5. Providing you DONT have a CA now, select “Public Key Services” and delete the NTAuthCertificates item.

6. To tidy up, (On the server logging the error) run the following command:

[box] certutil -dcinfo deleteBad [/box]

7. Finally on the server logging the error run the following command to update the policies:

[box] gpupdate /force [/box]

Related Articles, References, Credits, or External Links

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