Tag Archives: Article 0000260

Windows cannot open Help And Support

Posted on by

KB ID 0000260 

Problem

Seen On Windows Server 2003 (Post SP2).

Error: Windows cannot open Help and Support because a system service is not running, To fix this problem, start the service named ‘Help and Support’

And the service is not there.

Solution

Assuming that if you Start > Run > services.msc > {Enter} > The service is not there, if it is, set it to automatic and start it, if not do the following.

1. On the server in question > Start > run > cmd {Enter}.

2. Issue the following commands,

[box]

cd %windir%PCHealthHelpCtrBinaries
HelpSvc.exe /regserver /svchost netsvcs /RAInstall

[/box]

4. You should now be able to open “Help and Support”.

 

Related Articles, References, Credits, or External Links

NA