Windows cannot open Help And Support

KB ID 0000260 


Seen On Windows Server 2003 (Post SP2).

Error: Windows cannot open Help and Support because a system service is not running, To fix this problem, start the service named ‘Help and Support’

cant open help and support

And the service is not there.


Assuming that if you Start > Run > services.msc > {Enter} > The service is not there, if it is, set it to automatic and start it, if not do the following.

1. On the server in question > Start > run > cmd {Enter}.

2. Issue the following commands,

cd %windir%PCHealthHelpCtrBinaries
HelpSvc.exe /regserver /svchost netsvcs /RAInstall

help and support binaries

4. You should now be able to open “Help and Support”.

help and support


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Author: Migrated

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