AnyConnect Error – ‘Failed To Get Configuration From Secure Gateway’
KB ID 0001354 Problem Saw this while attempting to connect to my ASA this week. AnyConnect Secure Mobility Downloader Failed to get configuration from secure gateway. Contact your system administrator Solution Well luckily I’d just made a change so I could focus on the right area straight away. I’d been messing around with the profile xml file associated with my AnyConnect GroupPolicy. If you take a look at my profile...
Cisco AnyConnect – Running ‘Logon Scripts / OnConnection Scripts’
KB ID 0001353 Problem I’ve seen this asked a lot in forums, and it came up on EE again today. I’ve never had to set this up in the past, but I’ve posted the links to the correct Cisco articles when people have asked. After the question was asked again today, I thought I’d take the time to write a decent article on how to do it. Why would you want to do this? You might want to map/reconnect a mapped drive, or...
Updating the AnyConnect client for Deployment from the Cisco ASA 5500
KB ID 0000704 Problem Your ASA will (by default) update your AnyConnect clients to the latest client software when they connect. However you need to supply the ASA with the updated packages first. Solution 1. Download the latest AnyConnect client package, from Cisco. The one you want will have a file extension of .pkg AnyConnect 4 AnyConnect 3 2. Connect to the ASDM > Configuration > Remote Access VPN > Network (Client)...
Testing AnyConnect With Packet Tracer
KB ID 0001298 Problem Packet tracer is a great tool, I wrote about it in the ‘Prove It’s Not the Firewall’ article a while ago. A couple of months ago I was having a discussion with a colleague about packet tracing a remote VPN client to check connectivity, he said at the time, “It will behave differently if the IP you use is already connected”. I never really thought about it until today, when I was...
Cisco AnyConnect – Allow Domain Password Change via LDAP
KB ID 0001273 Problem If you have remote users who connect via VPN, and a policy that forces them to change their password periodically, this can result in them getting locked out without the ability to change their password (externally). If your Cisco ASA is using LDAP to authenticate your users, then you can use your remote AnyConnect VPN solution to let them reset their passwords remotely. Solution Standard LDAP runs over TCP...