Deploy the Trend Worry Free Business Client via Group Policy
Nov17

Deploy the Trend Worry Free Business Client via Group Policy

KB ID 0000491 Problem Trend Worry Free is a nice product, though to deploy the client software out to your machines, you need them to be switched on, have the firewalls off, and the remote registry service running. You can of course connect the clients to the web portal and install the client on a machine by machine basis, (default https://servername:4343), but if you are rolling out a lot of machines this can get tedious. So you can...

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Symantec AntiVirus Asks For Password During Uninstall
Nov17

Symantec AntiVirus Asks For Password During Uninstall

KB ID 0000894  Problem I was finishing off a domain migration this week and was changing the clients over to McAfee. On one machine I found it had Symantec AntiVirus. When I tried to remove it, it asked for a password. One of the other machines had Symantec Endpoint Protection installed and this did the same. As expected, no one knew what this password was, and the default password ‘symantec’ didn’t work. Solution...

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Testing Your Email AntiSpam and AntiVirus Systems
Nov17

Testing Your Email AntiSpam and AntiVirus Systems

KB ID 0000972  Problem I’ve known about the Eicar test virus ever since I started installing CSC modules. But until recently I didn’t realise you could test your AntiSpam system as well. Solution Test Your AntiVirus Device/Software 1. Open a text editor and paste in the following text, (make sure you don’t add any extra spaces or formatting). X5O!P%@AP[4PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H* 2. Save...

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Outlook Error 0x800CCC0F – Using POP3 To Exchange – Behind a Cisco CSC (Trend InterScan) Module
Nov17

Outlook Error 0x800CCC0F – Using POP3 To Exchange – Behind a Cisco CSC (Trend InterScan) Module

KB ID 0000642  Problem I upgraded a clients firewall and CSC software a couple of weeks ago, and ever since “some” users saw the following errors, Error 0x800CCC0F Task ‘{email address} – Sending’ reports error (0x800CCC0F): #The connection to the server was interrupted. If the problem continues, contact your server administrator or Internet service provider (ISP).’ Eventually it would time out...

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