Windows – How to Join a Wireless Network
KB ID 0000676 Problem You can still right click the networking icon in your task tray and manually join a wireless network, but with the new UI there is a much more user friendly way. Solution 1. Bring up the Settings menu (Press Windows Key+I, or swipe in form the left on a tablet/tablet) > Select the available networks icon. 2. Select the wireless network you want to connect to. 3. If you want to always connect to this network...
HP E Series Wireless – Cannot Access Local LAN
KB ID 0000486 Problem You have an HP HP E-Series Mobility E-MSM460, 466 & 430 Access Point, and you cannot access resources on your local LAN (though internet access works fine). This is default “Out of the box” behavior, a lot of consumers want to provide wireless access but DONT want the wireless clients having access to their local servers. That’s fine but what if you do? Solution 1. Log into the web...
Change HP Wireless Access Points from Autonomous to Controlled Mode
KB ID 0000853 Problem I had a client this week who was putting in an MSM730 Wireless controller, and a few MSM460 Access Points. They already had an MSM460 in their meeting room, and I was asked to add that into the new setup on the controller as well. Out of the box the access points are in controlled mode (look for a controller), if they don’t find one they assume they are in autonomous mode and either setup on 192.168.1.1 or get...
HP MSM Controller – Access Points Stuck ‘Waiting Acceptance’
KB ID 0000868 Problem When viewing the Controller > Controlled APs, You may see some of them stuck with a ‘Waiting Acceptance’ status. Solution This happens because the Access Point can contact the controller, (otherwise you wouldn’t even see it). But the controller cant get traffic back to the access point, to update its firmware, or to synchronize it. The root cause of this is usually because this access point is on...