I don’t know if its’ just bad coding, or an attempt at security, but the fact that the ‘uninstall’ option is missing from add remove programs for the FortiClient is a bit annoying.
Remove FortiClient Solution
While attempting to remedy this I came across the following command, which is supposed to remove the client software, which it did NOT do, but it did give me the option to uninstall back again.
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wmic product where "name like 'Forti%%'" call uninstall /nointeractive
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Now we can uninstall.
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More and more people are using Azure as their primary identity provider, thanks in no small part to the massive success of Office/Windows 365. So if you want to provide a FortiGate/FortiClient SSL remote access VPN solution then securing it via Azure makes a lot of sense.
Multi Factor Authentication: If you have MFA on your Azure accounts then that’s a big box ticked for your accreditations and digital liability insurance also. This article does not cover enabling MFA in Azure, we are assuming you already have that enabled. I’ve covered that in other articles anyway, (use the search box above!)
Essentially your firewall will redirect authentication (via SAML) to Azure when you attempt to connect either via the web or tunnelled with the FortiClient.
You will need an Azure subscription (a trial one is fine), obviously a FortiGate firewall, and a publicly signed certificate for the firewall (see below).
Note: Stop asking if you can use self signed certs – this one cost me six dollars! It needs to be publicly signed so Azure trusts it!
Add and Configure the FortiGate SSL VPN Application
From within your Azure tenancy, locate Enterprise applications and choose to add a new one.
Do a search for Forti and you should see the FortiGate SSL VPN application, select it.
In the setup single sign on section, click ‘Get Started’.
Select SAML.
The ‘Vast Majority’ of the work that needs to be done will be done in here. In Section 1 (Basic SAML Configuration) you will enter FOURURLs (these URLs will reside on your FortiGate).
Change the values in red to match your own publicly resolvable FQDN, (which will match the CN on your certificate).
Identifier (Entity-ID)
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https://vpn.petenetlive.com/remote/saml/metadata
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Reply URL (Assertion Consumer Service URL)
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https://vpn.petenetlive.com/remote/saml/login
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Sign on URL (Yes it’s the same as the one above!)
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https://vpn.petenetlive.com/remote/saml/login
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Then scroll down.
Log out URL
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https://vpn.petenetlive.com/remote/saml/logout
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Then SAVE.
Section 2: Attributes and Claims, click edit.
Add a new claim.
Name = username, Source attribute = user.userprinciplename> Save.
Select the existing user.groups value > Change it to ‘All Groups’ > Tick ‘Customise the same of the group claim’ > Set the name to group > Save.
Note: It can take little while for the main page to refresh .
Section 3: SAML Signing Certificate. Download the Base64version of the certificate.
Back on your FortiGate > System > Certificates > Import > Remote Certificate.
Browse to and upload the certificate you just dowloaded.
Make a note of the certificate name, in this case it’s REMOTE_Cert_2 (You will need this later).
Section 4: Setup FortiGate SSL VPN. In this section there are three URLs that you need to take a copy of (they are used in the code block you will post into the FortiGate.
You now have all the elements you need to paste the following code block into your FortiGate, the following elements IN RED should be changed to match yours.
set-cert is the NAME that the FortiGate has given to its public cert, (mine’s the same as its common name, yours may be something else!)
entity-id, single-sign-on-url, and single-log-out-url are the URLs you pasted into section 1 (above).
idp-entity-id, idp-single-sign-on-url, and idp-single-log-out-url are the URLs you copied out of section 4 (above).
idp-cert is the NAME that the FortiGate has given to the cert you dowloaded from section 3 (above)
user-name and group-name are the attributes and claims you setup in section 2 (above).
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config user saml
edit SSL-Azure-SAML
set cert vpn.petenetlive.com
set entity-id https://vpn.petenetlive.com/remote/saml/metadata
set single-sign-on-url https://vpn.petenetlive.com/remote/saml/login
set single-logout-url https://vpn.petenetlive.com/remote/saml/logout
set idp-entity-id https://sts.windows.net/de742342-edf0-49e7-8ca3-1402fddc17bc/
set idp-single-sign-on-url https://login.microsoftonline.com/de742342-edf0-49e7-8ca3-1402fddc17bc/saml2
set idp-single-logout-url https://login.microsoftonline.com/de742342-edf0-49e7-8ca3-1402fddc17bc/saml2
set idp-cert REMOTE_Cert_2
set user-name username
set group-name group
next
end
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Azure Groups
You will need a group in Azure created with the users that you wish to be able to authenicate into to the remote VPN. Take a copy of its Object ID (you will need that shortly).
With that object ID you can create a ‘Group’ on the FortiGate with the following code block
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config user group
edit AAD-Remote-VPN
set member SSL-Azure-SAML
config match
edit 1
set server-name SSL-Azure-SAML
set group-name 02f047b1-8db2-4474-84df-21af6a16204c
next
end
next
end
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You will also need to add this group (In Azure) into the FortiGate SSL VPN application > users and groups > add user/group.
Click ‘None Selected” > Select your user group > Select.
Heed the warning! No nested groups, which is a little annoying, but you can’t say they didn’t warn you > Accept.
FortiGate SSL VPN
I’m going to use the basic settings to get this up and running, VPN > SSL VPN Settings > Listen on Interfaces (set to the outside facing interface (that the certificate name points to!) Server Certificate set to your publicly signed certificate > Scroll down.
Note: If you see a warning about not having configured SSL policy, dont worry we will fix that in a moment.
Create New.
Select the AAD user group (we created with the second code block) and set the Portal, (here I’m using full access so the remote client can use the web, or full tunnel options) > OK.
Policy & Objects > Firewall Policy > Create New.
Give the policy a sensible name > Incoming Interface will be SSL-VPN (Not outside!) > Outgoing interface is usually the inside (unless you have DMZs etc) > Source, add in All and your AAD-Group you created with the second code block above > DISABLE NAT > Scroll down.
Change Logging to ‘All sessions’ (Note: once fully deployed, you can change this to security events) > OK.
Note: It may error at this point if the portal you have chosen, (in this case full-access) has split tunnelling enabled, you can either disable split tunnelling on the portal, or change All in the destination section to a particular subnet on the the LAN).
Testing Forti Web SSL With Azure
From an external client connect the web address of your FortiGate, all being well it should redirect you to Azure, (or your ADFS portal if you use ADFS).
Provision authentication is successful, you should see something like this.
Testing FortiClient Azure SSL VPN With Azure
Install the FortiClient, (here I’m using the VPN only version). Give the connect a sensible name > Set the gateway to your public FQDN, and tick ‘Enable Single Sign On (SSO) for VPN Tunnel > Save.
SAML Login
After your Microsoft authentication prompt appears, the client should connect successfully.
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I have a FortiGate/FortiClient test bench setup for testing, and its to been used for a while. When I attempted to use it this happened;
Unable to logon to the server. Your username or password may not be configured properly for this connection. (-12)
While messing around trying to fix it I also got this error;
Unable to establish the VPN connection. The VPN server may be unreachable. (-14)
Disclaimer: That second error can also be caused if the FortiClient is unlicensed (which you can clearly see, it is.) So this might be a red herring.
VPN Error: Solution
This took ages for me to fix. The common consensus is this is usually caused by a setting in the machines internet properties. Open an administrative command windows and run inetcpl.cpl The firs this I was asked to do was > Advanced > Reset > Tick Delete Personal Settings > Reset.
Security > Trusted Sites (set slider to Medium) > Sites > Add in the URL my FortiClient was trying to reach, (yours will be a public IP or DNS name) > Close.
Advanced Tab > Security > Tick Use SSL 3.0 > Apply > OK.
In my case all of these DID NOT solve my problem, I’ve seen strange errors with LDAP username and passwords, so I made sure the firewall could ping the FQDN of the LDAP server, and it successfully authenticated me (I’ve seen the GUI auth test work, and the command line one fail in the past).
Then I debugged the SSL VPN and got the following error;
Removed for tunnel connection setup timeout.
In the end I changed TWO things and it started to work. Firstly I uninstalled the FortiClient, and installed the latest version.
Secondly I looked at my SSL VPN Settings and noticed the group was set to a firewall group and NOT my LDAP (Active Directory) group. which I changed.
Other possible fixes I found on my trawl – that were not applicable to me;
Active Directory User Account (Account or Password Expired)
Theres no firewall policy for the SSL VPN Traffic (See this article).
Your AD password is using some ‘Odd Characters“, (test with an alphameric password).
Your AD user has “user must change the password on next login” enabled.
You’re trying to cone too eh SSL VPN fro BEHIND the FortiGate (not outside).
So this seems like a very generic error. If you come up with a different fix, or one that didn’t work for me, but worked for you. Please take the time to post below to help the next technical traveller.
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I got an email from a client I deployed SSLVPN for, (a couple of weeks ago), one of his users was seeing this;
Unlicensed VPN access is available until {Date} {Time}
Solution: Unlicensed VPN access is available until…
At first I was confused, unlike other vendors SSL VPN is not a licensed requirement? As it turns out in my instructions, I’d written ‘Download the Forticliet” when I should have said ‘scroll to the bottom and download the ‘FortiClient VPN’ version’.
That will teach me!
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