KB ID 0001165 Problem It’s been such a long time since I touched any backup software, I setup Arcserve UDP this week for a client to backup their servers to a NAS drive, then they wanted to back that data off to tape for an offsite backup. I installed Arcserve no problem, it looks much the same as it did last time I used it. When I expanded the server-name only the local drives...
KB ID 0000018 Problem Backup job listed as <corrupted> and cannot be deleted, this is caused by ARCServe crashing or a power cut while the job was being worked on. Solution 1. Start > run > cmd {enter} 2. cd c:program filescaBrightstor Arcserve Backup {enter} 3. cstop {enter} 4. Start > Run > %BAB_HOME% {enter} 5. Rename the folder 00000001.qsd to OLD_00000001.qsd 6....
KB ID 0000444 Problem Normally you can just add licenses from Help > About CA ARCserve Backup > Add/View Licences. However you may find that you cannot enter a “Backup Suite” Licence code/Activation key. Solution 1. To do this you need to locate the “CALicnse.exe” file and run it. 2. This tool will let you enter the correct licenses. Note: Depending on ARCserve version the folder location may vary....