Symantec Backup Exec 2012 – Restore Option ‘Greyed Out’
KB ID 0000721 Problem Seen when trying to carry out a restore in Bexec 2012, when you select the server you wish to restore, (on the Backup and restore tab), both the restore icon, and restore on the right click menu, are greyed out and cannot be selected. Solution 1. Double click the server in question to open its properties. Select the job history tab and locate either the last good backup, or the backup you wish to restore from....
Backup Exec Job Failed Error ‘A device attached to the system is not functioning’
KB ID 0000871 Problem I Replaced a tape drive for a customer a couple of weeks ago. With the new one fitted I backed up a few files and restored them to make sure the new drive was OK, and checked the backups the following morning. They had failed with the following on the job log. (Click for larger image). Job ended: xxxxxxxxxxxxxxxx Completed status: Failed Final error: 0xe00084f4 – An unknown error has occurred. Final error...
Symantec AntiVirus Asks For Password During Uninstall
KB ID 0000894 Problem I was finishing off a domain migration this week and was changing the clients over to McAfee. On one machine I found it had Symantec AntiVirus. When I tried to remove it, it asked for a password. One of the other machines had Symantec Endpoint Protection installed and this did the same. As expected, no one knew what this password was, and the default password ‘symantec’ didn’t work. Solution...
Playstation 3 – Error ‘A DLNA protocol error (2104) has occurred’ When streaming from Windows Media Player
KB ID 0000696 Problem My Windows 7 Media Center can’t stream to my PS3, but the Windows Media Player that’s built into the same PC can, (well it should be able to!) However when I tried, this is what the Playstation told me. Media Server Error: A DNLA protocol error (2104) has occurred. Solution Note: Your local firewall on the Windows 7 machine can also cause this problem. I have a decent firewall at home, so I disabled...
SmoothWall – Allowing Windows Updates and Windows Activation
KB ID 0000441 Problem I’ve had fun this week installing a new virtual environment for a client with a SmoothWall firewall. It took a call to SmoothWall support for me to get Windows updates to work, then after activating a few 2008 R2 servers via phone, I was motivated to get online activation running as well. Windows Activation Error – (We are being blocked by the SmoothWall Proxy). A problem occurred when Windows tried...