‘This app can’t run on your PC’ KB ID 0001574
Problem
Whys isn’t Java dead yet? 🙁 Anyway, I tried to connect to a clients ASDM today, and from my Windows 10 machine, I got the following error;
Windows 11
Windows 10
This app can’t run on your PC
To find a version for your PC, check with the software publisher.
‘This app can’t run on your PC’ Solution
Make sure you have installed Java (www.java.com) and also make sure you are using an Intel (Not ARM based processor)
If you are launching straight for the desktop open the properties of the ASDM shortcut, and look at the ‘Target‘ value.
Change it to;
C:\Windows\system32\wscript.exe invisible.vbs run.bat
Apply > OK.
Try again.
If you are launching from the ‘Start Menu’ Open the file location of the shortcut;
Windows 11
Windows 10
And change the target to “C:\Windows\system32\wscript.exe invisible.vbs run.bat“. > Apply > OK.
Related Articles, References, Credits, or External Links
NA
11/10/2019
Great article, had this issue for a few days after new download
09/05/2021
Thank you
27/05/2020
thank you very much partner, you are an excellent professional I thank you for this contribution that helped a lot
05/06/2020
great fix, thanks
09/07/2020
Thank you. It worked for me
04/08/2020
Thanks a lot. It worked.
13/08/2020
Thank you very much.
I have accessed ASDM. I spend a day to access it…
I thank you again.
28/09/2020
Great, thank you very much managed to get in with this trick.
04/11/2020
Thanks for this – solved my problem
03/08/2022
Thank you
05/11/2022
Thanks and good info. There’s a new wrinkle, I get error message “can’t find invisible.vbs after the fix above, I have to copy wscript.exe from c:windowssystem32 into the folder C:Program Files (x86)Cisco SystemsASDM.
The whole path is then:
“C:Program Files (x86)Cisco SystemsASDMwscript.exe” invisible.vbs run.bat
Don’t forget the quotes.
22/11/2022
Thank you