‘This app can’t run on your PC’ KB ID 0001574

Problem

Whys isn’t Java dead yet? 🙁 Anyway, I tried to connect to a clients ASDM today, and from my Windows 10 machine, I got the following error;

Windows 11

Windows 10

This app can’t run on your PC
To find a version for your PC, check with the software publisher.

‘This app can’t run on your PC’ Solution

Make sure you have installed Java (www.java.com) and also make sure you are using an Intel (Not ARM based processor)

ARM Based Windows Processor

If you are launching straight for the desktop open the properties of the ASDM shortcut, and look at the ‘Target‘ value.

Change it to;

C:\Windows\system32\wscript.exe invisible.vbs run.bat

Apply > OK.

Try again.

If you are launching from the ‘Start Menu’ Open the file location of the shortcut;

Windows 11

Windows 10

And change the target to “C:\Windows\system32\wscript.exe invisible.vbs run.bat“. > Apply > OK.

Steve
11/10/2019

Great article, had this issue for a few days after new download
Post a Reply
- John
  09/05/2021
  
  Thank you
  Post a Reply
Juan Luis
27/05/2020

thank you very much partner, you are an excellent professional I thank you for this contribution that helped a lot
Post a Reply
James Holley
05/06/2020

great fix, thanks
Post a Reply
Irshad T
09/07/2020

Thank you. It worked for me
Post a Reply
Syed
04/08/2020

Thanks a lot. It worked.
Post a Reply
YoHan
13/08/2020

Thank you very much.
I have accessed ASDM. I spend a day to access it…
I thank you again.
Post a Reply
Kiran
28/09/2020

Great, thank you very much managed to get in with this trick.
Post a Reply
Robin
04/11/2020

Thanks for this – solved my problem
Post a Reply
Ahmed Abdelnaeim
03/08/2022

Thank you
Post a Reply
Brett
05/11/2022

Thanks and good info. There’s a new wrinkle, I get error message “can’t find invisible.vbs after the fix above, I have to copy wscript.exe from c:windowssystem32 into the folder C:Program Files (x86)Cisco SystemsASDM.

The whole path is then:
“C:Program Files (x86)Cisco SystemsASDMwscript.exe” invisible.vbs run.bat

Don’t forget the quotes.
Post a Reply
- PeteLong
  22/11/2022
  
  Thank you
  Post a Reply