vCenter ‘Root’ Account Expired

KB ID 0001568

Problem

Today I found I could no longer log in to the VCSA vCenter appliance;

VCSA Root Passowrd Expired

Exception in invoking authentication handler User password expired

Solution

Just because I can’t log into the web console, I could still log into the the appliance via SSH. Then invoke the shell command, and reset the root password with the passwd command;

 VCSA Root Passowrd Reset via SSH

Now if you wish, you can Disable VCSA Password Expiration: Administration > Edit > No > Save.

VCSA Disable Password Expiration

Related Articles, References, Credits, or External Links

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Author: PeteLong

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4 Comments

  1. But what if you can not SSH in (as keeping SSH open all the time is a security risk)

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    • Then you plug a keyboard and a monitor in.

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  2. Please note that this does not seem to be applicable to vCenter 7. The “Administration link is no longer present in the “vCenter Server Management” interface.

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  3. pete, thx for this article.
    xou can activate ssh in vc-console

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