Certsrv: Can Only See User and Basic EFS

KB ID 0001552


When connected to the Web Enrolment portal (Certsrv) for your Certificate Services, you attempt to submit a certificate request. But you only see User and Basic EFS under Certificate Templates, like so;


I’ve done this myself many times, usually you are looking for the ‘Web Server‘ template and it’s not there, so we will use that as an example. Go to your CA Server.

Windows Server – Locate CA / Certificate Services

Administrative Tools > Certificate Services > Certificate template’s > Firstly make sure the template you are looking for is actually published! (i.e. is in the right hand window). Assuming it’s published, right click Certificate Templates > Manage.

Certficiate Missing certsrv

Locate the template in question, Properties > Security > Grant the USER you are logged in, and attempting to submit the certificate request as, the READ and ENROL rights > Apply > OK.

Certficiate Missing certsrv

Restart certificate services.

Restart Certificate Services

Allow a little time for Active directory replication, then try again.

Cant see Web server certificate

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Author: PeteLong

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  1. You’re my new hero!

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  2. Awesome Post..This help a lot to me…

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  3. thank you

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  4. You are the rock. i run into this issue while back but i forgot to enable to enroll. Thank you again for sharing

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  5. If you are performing the service stop and start on a sub CA, make sure the root CA is powered on. It is common to leave root CA’s powered down for security reasons and it will need to be on to restart the services on SUB CA’s.

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  6. you’re my hero too

    thank you so much !

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  7. Perfect… I’ve got it to appear in the list of Templates without restarting the Certificate Services.

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