Cisco 5506-X / 5512-X SFR Unsupported

KB ID 0001522

Problem

After upgrading an ASA 5506-X to Version 9.10, I was about to re-image the FirePOWER SFR module. I went to load the boot image and this happened;

sw-module module sfr recover configure image disk0:/asasfr-5500x-boot-6.3.0-3.img
                                                                                 ^
ERROR: % Invalid input detected at '^' marker.

At first I thought “Oh great, the syntax has changed, there’s another post to update“. But no, the command is correct. This is what what pointed me in the right direction.

Petes-ASA# show module

Mod  Card Type                                    Model              Serial No.
---- -------------------------------------------- ------------------ -----------
   1 ASA 5506-X with FirePOWER services, 8GE, AC, ASA5506            JAD1233AAAA
 sfr Unsupported                                 Unsupported

Mod  MAC Address Range                 Hw Version   Fw Version   Sw Version
---- --------------------------------- ------------ ------------ ---------------
   1 6cb2.aede.0106 to 6cb2.aede.010f  2.0          1.1.8        9.10(1)11

Mod  SSM Application Name           Status           SSM Application Version
---- ------------------------------ ---------------- --------------------------

Mod  Status             Data Plane Status     Compatibility
---- ------------------ --------------------- -------------
   1 Up Sys             Not Applicable

Solution

FirePOWER SFR IS NO LONGER SUPPORTED ON ASA 5506-X and ASA5512-X

Cisco’s official wording from the 9.10 version release says;

“The ASA 5506-X series and 5512-X no longer support the ASA FirePOWER module in 9.10(1) and later due to memory constraints. You must remain on 9.9(x) or lower to continue using this module. “

So downgrade the OS, at time of writing the newest supported is 9.9(2).

Related Articles, References, Credits, or External Links

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Author: PeteLong

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