KB ID 0001317
First of all not being able to connect to your Ubuntu server via SSH as root is ‘by design’, and it’s a perfectly good security measure. I do find it interesting that every hosting company I ever used, spin up a new machine and then email me the root password and they’ve enabled it anyway?
I needed to enable this recently and the internet is full of posts saying ‘just edit the config file, and restart the service’. What they don’t tell you is that the root user is disabled by default, even with a valid password, IT STILL WONT WORK!
Connect to your Ubuntu machine, and reset the root user password, (so you know what it is).
As shown you will need to enter your password first, then enter and confirm a new root password.
Then ‘unlock the root account’;
Note: If you ever want to ‘lock‘ it again, use (sudo passwd -l root).
Now you can edit the sshd config file;
Locate the line ‘PermitRootLogin’ and change it so it ONLY says yes (as below).
Note: Here I’m also changing the SSH port (to 2223 in this example, from the default port of 22), I usually change the default SSH port.
Now finally, restart the SSH Daemon, (that always looks like it’s spelled incorrectly!) With the following command;
Don’t forget if, (like me) you changed the port, you will need to specify that in your client connection software (i.e. PuTTy or RoyalTSX).
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thank you, this helped me so much