Users Cannot Access Public Folders Post Migration (Exchange 2016)

KB ID 0001295 Dtd 29/03/17

Problem

This post comes form my colleague Andrew Dorrian, he usually follows my migrating public folders article. Recently after a couple of Exchange 2016 migrations he has seen a problem where the public folders are visible in the Exchange Admin Console, but the users can’t access them.

Solution

Open ADSIedit.msc and connect to the ‘Configuration’ context.

ADSIedit configuration

Navigate to;

CN=Services > CN=Microsoft Exchange > CN=(your organization name) > CN=Administrative Groups > CN=Exchange Administrative Group (FYDIBOHF23SPDLT) > CN=Databases.

Locate you mailbox database(s) > Right Click > Properties > Locate: msExchHomePublicMDB  > Edit > Clear > OK > Apply > OK.

Mailbox Database Properties

Open an Exchange administrative shell and run the following command;

Set-OrganizationConfig -PublicFoldersEnabled Local

Set Public Folders via PowerShell

Note: Depending on the size of your organisation, you might want to wait a while for the changes to get replicated.

Related Articles, References, Credits, or External Links

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Author: PeteLong

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