KB ID 0001215 

Problem

Timeouts for the RDWeb portal are defined by the choice you made when you logged in, if you selected ‘private’ or ‘public’ on the PC options, this sets the timeout. The default is 240 mins for private, and 20 minutes for public connections.

Solution

To alter these values you need to make changes in the ‘Internet Information Services Management Console’ on the RDWeb server.

Navigate to {Server-name} > Sites > Default Web Site > RDWeb > Pages > Application Settings.

You need to alter;

PrivateModeSessionTimeoutIn… AND PublicModeSessionTimeoutIn…

Edit the values according to your requirements.

If you find that the changes don’t take effect immediately drop to command line and issue an ‘iisreset’ command.

Related Articles, References, Credits, or External Links

NA