NetScaler – SSL Virtual Server State: Down Effective State: Down

KB ID 0001190


When trying to setup SSL Offloading on a NetScaler Virtual Server. I was unable to get the State and Effective State to ‘go green’.

ssl offload not working


If you hit the ‘down arrow’ to the left it will give you a little more information, it also says  ‘SSL feature disabled’.

SSL Feature Disabled

Log directly into the appliance and issue the following command;

enable feature SSL

Netscaler enable SSL offload

Hit the ‘refresh’ button and, (providing you set it up correctly,) it should burst into life.

SSL Virtual Server Down

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Author: PeteLong

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  1. DUH!!! Thank you! why would this be “Off”? 😐

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  2. Thanks! You are a God! This got me too. Enabled it, and it is working!

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