Exchange 2010 Service Pack 3 Error – ‘The IIS 6 WMI Compatibility component is required’

KB ID 0000771 


If you attempt to install Exchange Service Pack 3 on an Exchange server that is currently running Service Pack 1 you will see this error.

The IIS 6 WMI Compatalility component is required

The ‘IIS 6 WMI Compatibility’ component is required. Install the component via Server Manager.


Note: This was a prerequisite for SP2, so if you do not see this error your Exchange was deployed with SP2 slipstreamed into it, or the problem was dealt with when SP2 was installed.

Exchange Build Number

Microsoft Exchange Server Build Numbers

1. Launch the Exchange Management Shell

2. Execute the following two commands;

Import-Module servermanager
Add-WindowsFeature Web-WMI

Install The 'IIS 6 WMI Compatibility' component

3. Try again to install SP3.

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Author: Migrated

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