AnyConnect – “Error Contacting Host”

KB ID 0000555 


I was creating some “Bookmarks” on a client’s AnyConnect web portal last week. They were simply CIFS links to shared folders on his servers so he could access them remotely from his Android tablet PC’s.

However every time I clicked a link I got this error;

error contacting host


A bit of searching later and I found that in the release notes for version 8.0(4) this was a known problem that had been fixed (Bug CSCsl94183).

Bug CSCsl94183

A quick check on the ASA in question, revealed it was still on 8.0(3). Note: From command line issue a “show version” command to check the version level.

Cisco ASA OS Version

I upgraded to version 8.2(2) to be on the safe side (This firewall was a 5505 Security Plus, and did not have enough memory to go beyond version 8.2 see here for details). Post upgrade everything worked as it should.

Related Articles, References, Credits, or External Links

Cisco ASA 5500 AnyConnect VPN

Cisco ASA5500 Update System and ASDM (From ASDM)

Cisco ASA5500 Update System and ASDM (From CLI)


Author: Migrated

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