ASA – Memory Error (Post upgrade to version 8.3)

KB ID 0000553 Dtd 11/01/12

Problem

I’ve split this article away from this one, as it tripped me up this week again, so I think it deserves an article of its own.

Some ASA firewalls that shipped prior to February 2010 may need a hardware memory upgrade, before you can update them to version 8.3 and beyond. If not you will see the following;

asa memory error

Memory Error as seen on an ASA5510

*************************************************************
**
** *** WARNING *** WARNING *** WARNING *** WARNING ***
**
** ----> Minimum Memory Requirements NOT Met! <---- **
**
** Installed RAM: 256 MB **
** Required RAM: 1024 MB **
** Upgrade part#: ASA5510-MEM-1GB= **
** **
** This ASA does not meet the minimum memory requirements needed to **
** run this image. Please install additional memory (part number **
** listed above) or downgrade to ASA version 8.2 or earlier. **
** Continuing to run without a memory upgrade is unsupported, and **
** critical system features will not function properly. **
** **
**************************************************************

Memory Error as seen on an ASA5505

**************************************************************
** **
** *** WARNING *** WARNING *** WARNING *** WARNING ***
** **
** ----> Minimum Memory Requirements NOT Met! <---- **
** **
** Installed RAM: 256 MB **
** Required RAM: 512 MB **
** Upgrade part#: ASA5505-MEM-512= **
** **
** This ASA does not meet the minimum memory requirements needed to **
** run this image. Please install additional memory (part number **
** listed above) or downgrade to ASA version 8.2 or earlier. **
** Continuing to run without a memory upgrade is unsupported, and **
** critical system features will not function properly. **
** **
***************************************************************

ASDM Memory Error as seen on an ASA5505

ASDM Memory Error

Solution

ASA Memory Requirements

ASA 5500 Memory Requirements for version 8.3 and Later
Cisco ASA

Mem
(Pre 8.3)

Mem
(Post 8.3)
New ASA
(after Feb 2010) shipped with
Memory Part Number
5505 10 User
256MB
256MB
512MB
 
5505 50 User
256MB
256MB
512MB
 
5505 Unlimited
256MB
512MB
512MB
ASA5505-MEM-512=
5505 Sec Plus
256MB
512MB
512MB
ASA5505-MEM-512=
5510
256MB
1GB
1GB
ASA5510-MEM-1GB=
5510 Sec Plus
256MB
1GB
1GB
ASA5510-MEM-1GB=
5520
512MB
2GB
2GB
ASA5520-MEM-2GB=
5540
1GB
2GB
2GB
ASA5540-MEM-2GB=
5550
4GB
4GB
4GB
 
5580-20
8GB
8GB
8GB
 
5580-40
12GB
12GB
12GB
 

Fitting the Memory Upgrade to an ASA5505

asa memory error

Fitting the Memory Upgrade to an ASA5510

ASA 5510 Remove Cover

ASA 5500 Remove Chassis Screws

ASA 5510 Memory

Related Articles, References, Credits, or External Links

Cisco ASA5500 Update System and ASDM (From ASDM)

Cisco ASA5500 Update System and ASDM (From CLI)

Cisco PIX/ASA 8.3 Command Changes {NAT / Global / Access-List}

Author: Migrated

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