Exchange Online – Increase Mailbox Size

Increase Mailbox Size  KB ID 0001913

Problem

If you want to Increase Mailbox Size for your online Microsoft email, then these are the storage limits (at time of writing).

Microsoft Office 365 Plan Exchange Online Plan Mailbox Size Online Archive Size
Microsoft 365 Business Basic Plan 1 50GB 50GB
Microsoft 365 Business Standard Plan 1 50GB 50GB
Microsoft 365 Business Premium Plan 1 50GB 1.5TB
Office 365 F3 Kiosk 2GB Add-on
Office 365 E1 Plan 1 50GB 50GB
Office 365 E3 Plan 2 100GB 1.5TB
Office 365 E5 Plan 2 100GB 1.5TB
Microsoft 365 F3 Kiosk 2GB Add-on
Microsoft 365 E3 Plan 1 100GB 1.5TB
Microsoft 365 E5 Plan 1 100GB 1.5TB

Sizes shown in RED are ONLY achievable when auto-expanding is turned on, the archive will incrementally increase to the max of 1.5TB. Without this the archive MAX SIZE will be 100GB

Solution : Increase Mailbox Size

Obviously if you want more space buy a larger license! but if you want to free up space simply use Archiving. Note: you need to be an administrator of your O365/M365 tenancy to be able to make these changes.

Increase Mailbox Size: Enabling Archiving For Single Users

Connect to you tenancy as an administrator, locate the user in question, and you can see the current usage and maximum size of their mailbox. (Here I’ve got an E3 license, so my max size is 100GB (shown as 99GB ).

Increase Mailbox Size 365 see mailbox size

Select Others > Mailbox archive  > Manage Mailbox Archive.

Increase Mailbox Size 365 see mailbox Archive Status

Enabled > Save. Ignore the warning, that’s applicable to accounts that are on plan 1 (see above)

Increase Mailbox Size 365 see mailbox Enable Archive

After a while it should look like this.

Increase Mailbox Size 365 see mailbox Archive Enabled

Give it five minutes or so, and it will look like this.

Increase Mailbox Size 365 see mailbox Archive Enabled

If you go back into the setting it will show you the name of the archive, (you can change it if you wish).

365 see mailbox Archive Name

In your email account, it will look like this.

Increase Mailbox Size

Now for my E3 account I’ve got 100GB of archive storage AS WELL, BY DEFAULT, EMAILS OVER 2 YEARS OLD will be moved into the archive

Enabling Auto Expanding Archive

Warning there are some caveats to this see this article for clarification. 

Connect to Exchange Online using PowerShell (use the following commands).

Import-Module ExchangeOnlineManagement

Connect-ExchangeOnline -UserPrincipalName UPN-Of-Admin-User

Enable-Mailbox UPN-Of-User-That-Needs-Expanding -AutoExpandingArchive

Get-Mailbox UPN-Of-User-That-Needs-Expanding | FL AutoExpandingArchiveEnabled

 Outlook Auto Expanding Archive Increase Mailbox Size

Related Articles, References, Credits, or External Links

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Author: PeteLong

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