Windows Crashes and Reboots when Unlocked

KB ID 0000145 

Problem

This is seen on Windows 7 Clients, when logged onto a domain, after unlocking the machine. If you inspect the Event Log you will see Event ID 1015

“A critical system process, C:Windowssystem32lsass.exe, failed with status code 255. The machine must now be restarted.”

 

Solution

I put up with this for a while, and did a lot of Internet searching, some people suggested power settings and a host of other stuff, nothing worked, The final solution was found on “Technet”, it involves changing the authentication method to the domain, and needs a registry change.

1. Start > In the Start Search box type type regedit > {enter}
2. Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlLsaKerberosParameters
3. Create a New DWORD entry called DefaultEncryptionType
4. Set its value to (decimal) 23 or (Hexadecimal) 0x17
5. Reboot the machine.

Or If you are feeling lazy just download this, extract and run it, then click “Yes” to add it to the registry, and reboot.

 

Related Articles, References, Credits, or External Links

NA

Change/Add Office 2013 Product Key

KB ID 0000821

Problem

Both ‘box product’ or retail versions of Office require you to add the key and activate them at install time. But volume licensed or MAK versions do not. This makes it easy for you to forget. If you use KMS that’s not a problem, by default they will licence themselves from there. However if you need to put in a MAK key this has to be done manually or office will start complaining.

Solution

1. Launch an Office application, in this example I will use Word.

2. File > Account > change product key > Paste in your unlock code > Continue.

3. Close and re-open your Office application(s).

Related Articles, References, Credits, or External Links

Microsoft Office – (Product Activation Failed)

Using KMS Server for Windows Server 2008 R2, Windows 7, and Office 2010