KB ID 0000871
Problem
I Replaced a tape drive for a customer a couple of weeks ago. With the new one fitted I backed up a few files and restored them to make sure the new drive was OK, and checked the backups the following morning. They had failed with the following on the job log. (Click for larger image).
Job ended: xxxxxxxxxxxxxxxx Completed status: Failed Final error: 0xe00084f4 - An unknown error has occurred. Final error category: System Errors For additional information regarding this error refer to link V-79-57344-34036 Backup- C:Storage device "HP 0003" reported an error on a request to write data to media. Error reported: A device attached to the system is not functioning. V-79-57344-34036 - An unknown error has occurred. Backup A selection on device DC3SQL2008 was skipped because of previous errors with the job. A selection on device Shadow?Copy?Components was skipped because of previous errors with the job. A selection on device System?State was skipped because of previous errors with the job.
At first it appears that the replacement drive is causing problems so I had a look in the servers event log and found the following;
Event ID 34113
Log Name: Application Source: Backup Exec Date: xxxxxxxxxxxxxxxxxx Event ID: 34113 Task Category: None Level: Error Keywords: Classic User: N/A Computer: xxxxxxxxxx Description: Backup Exec Alert: Job Failed (Server: "DC3") (Job: "DC3- Daily") DC3- Daily -- The job failed with the following error: An unknown error has occurred.
Event ID 57665
Log Name: Application Source: Backup Exec Date: xxxxxxxxxxxxxxxxx Event ID: 57665 Task Category: None Level: Error Keywords: Classic User: N/A Computer: xxxxxxxxxxxxxxxxx Description: Storage device "HP 0003" reported an error on a request to write data to media.
Error reported:
A device attached to the system is not functioning.
Event ID 10
Log Name: Application Source: Microsoft-Windows-WMI Date: xxxxxxxxxxxxxxx Event ID: 10 Task Category: None Level: Error Keywords: Classic User: N/A Computer: xxxxxxxxxxxx Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Solution
It’s been such a long time since I’ve seen this happen that I struggled with it for a while. The reason I was seeing these errors was, this was an HP Server and Tape Drive. When you install all the HP Insight monitoring agents and software, it can cause this problem with Backup Exec.
1. Start > Run Services.msc {enter}
2. Locate and disable the services shown below.
3. Retry your backup job.
Related Articles, References, Credits, or External Links
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