Backup Exec Error – ” The backup-to-disk folder that was specified for this job must be on a local NTFS volume”

KB ID 0000574 

Problem

I got this when backing up to an HP RDX removable disk backup system. The drive WAS formatted as NTFS, but the job failed with the following error;

Error:

V-79-57344-4608 – 0xe0001200 – This operation requires a backup-to-disk folder on a local NTFS volume on the media server. Check the job log for details

V-79-57344-4608 – The backup-to-disk folder that was specified for this job must be on a local NTFS volume. Create a new backup-to-disk folder on a local NTFS volume or modify the current folder, and then submit the job again.

Note: Seen on Backup Exec 10.x and 11.x

Solution

In my case the problem was because I was backing up Exchange (2003 on an SBS 2003 server) and it had the GRT option enabled. (Though in these older versions of Backup Exec they didn’t call it GRT).

With Removable Backup to disk Folders you cannot use GRT. Sorry either use a tape or a normal backup to disk folder. And that’s for Exchange, Active Directory and Sharepoint.

1. From within Backup Exec > Tools > Options > Microsoft Exchange > Remove the tick from “Enable the restore of individual mail messages and folders from Information Store backups” > OK.

2. That’s fine for all NEW jobs but if you already have your backup job create you need to edit it. Navigate to Job Monitor > Right click the relevant job> Properties > Microsoft Exchange > Remove the tick from “Enable the restore of individual mail messages and folders from Information Store backups” > Submit > OK.

 

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Backup Exec – Using RDX Drives

KB ID 0000578

Problem

While I like RDX drives, (they have advantages over magnetic tape), but they do have a drawback, throughput.

As you can see the removable drive/cartridges are just 1TB SATA Drives in a protective jacket, with a “write protection switch” on them.

So they should be perfect as a backup medium, the problem is, the drive carrier itself runs off the USB bus, so they can’t run faster than 48MB a second (I’ve not seen a server that has USB 3 on it yet). HP literature says that its backup rate is 108GB an hour. However for a small business that can be more than acceptable. It’s advantage, if it keeps the client that wants to take his backups home with them on a “Tape” happy (Because that’s what they have always done).

So the other week I found myself with a shiny new RDX Drive and an old SBS 2003 Server running Backup Exec 11d.

Solution

Note: If you are running Backup Exec versions 10 or 11 you CANNOT perform backups with GRT. If you want this functionality then you need to upgrade to a newer version (GRT to RDX drive works fine with Backup Exec 2010 R3).

1. Once you have physically installed the drive and connected it to the servers internal USB interface, you should see the drive listed below disk drives.

2. With an RDX Cartridge loaded it behaves just like a 1TB Drive (because that’s exactly what it is).

3. To use the drive in Backup Exec you need to create a new “Removable Backup-to-Disk Folder”.

4. Give the removable folder a sensible name, and I set the maximum size to 1023GB to make sure it can’t try and outgrow the drive.

5. Once complete it will create “Media” in the removable folder that it names incrementally as it sees new cartridges, in the FLDR000001, FLDR000002, etc, format. Treat these the same as any other backup media, i.e. you can add them to media groups for different backup jobs.

Related Articles, References, Credits, or External Links

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