ARCServe Error E8535 (Failed to receive data from client agent)
KB ID 0000011 Problem Backup job fails with above error, seen on exchange document/brick level backup Solution 1. Start > Run > Regedit {enter}. 2. Navigate to HKEY_LOCAL_MACHINESOFTWAREComputerAssociatesBrightStor ARCserve BackupBaseTaskRemote. 3. Change the following two DWORD entries so that they read 3600 (Hexadecimal) or 13824 Decimal. ReceiveTimeOut SendTimeOut 4. Reboot. Related Articles, References, Credits, or External...
ARCserve Error E8571 – (The request is denied by the agent. The requested agent is not installed)
KB ID 0000433 Problem Seen when trying to perform a “Document Level” backup of Exchange 2010. Error E8571 The request is denied by the agent. The requested agent is not installed Solution The crux of the problem is the Exchange server needs the Microsoft Exchange Server MAPI Client and Collaboration Data Objects installing upon it, and they HAVE TO BE INSTALLED BEFORE the backup agent. 1. On the Exchange server, Start...
ARCserve – Addling Licences
KB ID 0000444 Problem Normally you can just add licenses from Help > About CA ARCserve Backup > Add/View Licences. However you may find that you cannot enter a “Backup Suite” Licence code/Activation key. Solution 1. To do this you need to locate the “CALicnse.exe” file and run it. 2. This tool will let you enter the correct licenses. Note: Depending on ARCserve version the folder location may vary....