I saw this on a freshly built Server 2012 (Datacenter) server this morning.
Solution
First discount the obvious, make sure this server has internet access and is not going out via a proxy server, (unless you have configured the proxy properly for Windows Updates).
In my case the fix was simple, I’m assuming that because it was a new server, it was waiting on a reboot to do something with the Windows Update Service. I say this because after I rebooted it. (Press Windows Key+I).
The server was more than happy to start pulling down updates.
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Before upgrading/updating the ASA to version 8.3 (or Higher) Check to see if you have the correct amount of RAM in the firewall (“show version” command will tell you). This is VERYIMPORTANT if your ASA was shipped before February 2010. See the link below for more information.
Be aware, if you are upgrading to an OS of 8.4(2) or newer you can no longer access the device via SSH when using the default username of “pix” you need to enable AAA authentication for SSH, do this before you reboot/reload the firewall or you may lock yourself out.
8. You may find that there is not enough room in flash memory, if so you will see this error. (if it does not error skip to step 11).
9. If you are stuck for room you can delete some items from your flash memory > Tools > File Management.
10. Here you can see I’m deleting and old version of the ASDM. Note you could delete the live version of the ASDM and Operating system if you had no choice (THOUGH DONT REBOOT THE FIREWALL until the new ones have uploaded, or you will be loading the files in in ROMMON mode!)
11. Once all the files have been downloaded to your location, they will be uploaded to the firewalls flash memory.
12. Next.
13. Finish.
Note: What happens now is the following commands are issued in the background automatically; (Note the versions numbers may be different in your case).
[box]
asdm image disk0:/asdm-649.bin
no boot system disk0:/asa843-k8.bin
boot system disk0:/asa844-1-k8.bin
boot system disk0:/asa843-k8.bin
[/box]
14. After the firewall reboots, it should come back up with the new OS and ASDM version.
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