KB ID 0001594
Problem
When attempting to install the VMware Horizon client you see ‘Install Failed’;
Well that’s very descriptive and helpful?
Horizon Client ‘Install Failed’
Firstly make sure you are NOT trying to install the client software on a Horizon Connection Server, or a Horizon Security Server! If you are not, then the easiest way to get it to install, is to ‘extract’ the .msi installation files, and manually run them.
In PowerShell navigate to the folder that you download the client .exe file to, and extract its contents with the following command;
[box].\VMware-Horizon-Client-{version-and-build-number}.exe /x[/box]
It looks like nothing has happened, but the files get put in the ‘Temp‘ folder in YOUR user profile, Navigate to C:\Users\{Your-Username}\AppData\Local\Temp
In this location you will find a folder containing the individual install files you require.
From here you can launch the one you want, In my case (VMware Horizon View Client (x64).msi).
Still Not working ‘Install Failed’?
- Install the latest C++ VisualRuntime Library
- Ensure you have disabled your AV Software, especially if you’re running WebRoot, or Symantec Endpoint Protection, (or at least ensure your AV is not stopping access to c:\windows\system32\drivers\etc\hosts
- Grant ‘Full control’ to the c:\windows\system32\drivers\etc\hosts file
Related Articles, References, Credits, or External Links
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