Backup Exec Error – ” The backup-to-disk folder that was specified for this job must be on a local NTFS volume”

KB ID 0000574 

Problem

I got this when backing up to an HP RDX removable disk backup system. The drive WAS formatted as NTFS, but the job failed with the following error;

Error:

V-79-57344-4608 – 0xe0001200 – This operation requires a backup-to-disk folder on a local NTFS volume on the media server. Check the job log for details

V-79-57344-4608 – The backup-to-disk folder that was specified for this job must be on a local NTFS volume. Create a new backup-to-disk folder on a local NTFS volume or modify the current folder, and then submit the job again.

Note: Seen on Backup Exec 10.x and 11.x

Solution

In my case the problem was because I was backing up Exchange (2003 on an SBS 2003 server) and it had the GRT option enabled. (Though in these older versions of Backup Exec they didn’t call it GRT).

With Removable Backup to disk Folders you cannot use GRT. Sorry either use a tape or a normal backup to disk folder. And that’s for Exchange, Active Directory and Sharepoint.

1. From within Backup Exec > Tools > Options > Microsoft Exchange > Remove the tick from “Enable the restore of individual mail messages and folders from Information Store backups” > OK.

2. That’s fine for all NEW jobs but if you already have your backup job create you need to edit it. Navigate to Job Monitor > Right click the relevant job> Properties > Microsoft Exchange > Remove the tick from “Enable the restore of individual mail messages and folders from Information Store backups” > Submit > OK.

 

Related Articles, References, Credits, or External Links

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ARCserve Error E8571 – (The request is denied by the agent. The requested agent is not installed)

KB ID 0000433 

Problem

Seen when trying to perform a “Document Level” backup of Exchange 2010.

Error E8571 The request is denied by the agent. The requested agent is not installed

Solution

The crux of the problem is the Exchange server needs the Microsoft Exchange Server MAPI Client and Collaboration Data Objects installing upon it, and they HAVE TO BE INSTALLED BEFORE the backup agent.

1. On the Exchange server, Start > appwiz.cpl {enter}

2. Locate and un-install CA ARCServe Backup.

3. Download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects.

4. Reinstall the “Backup Agent for Exchange” and your backups should now run without the error above.

Related Articles, References, Credits, or External Links

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