KB ID 0000444 

Problem

Normally you can just add licenses from Help > About CA ARCserve Backup > Add/View Licences.

However you may find that you cannot enter a “Backup Suite” Licence code/Activation key.

Solution

1. To do this you need to locate the “CALicnse.exe” file and run it.

2. This tool will let you enter the correct licenses.

Note: Depending on ARCserve version the folder location may vary.

Related Articles, References, Credits, or External Links

NA