KB ID 0001594
Problem
When attempting to install the VMware Horizon client you see;
Well that’s very descriptive and helpful?
Solution
Firstly make sure you are NOT trying to install the client software on a Horizon Connection Server, or a Horizon Security Server! If you are not, then the easiest way to get it to install, is to ‘extract’ the .msi installation files, and manually run them.
In PowerShell navigate to the folder that you download the client .exe file to, and extract its contents with the following command;
.\VMware-Horizon-Client-{version-and-build-number}.exe /x
It looks like nothing has happened, but the files get put in the ‘Temp‘ folder in YOUR user profile, Navigate to C:\Users\{Your-Username}\AppData\Local\Temp
In this location you will find a folder containing the individual install files you require.
From here you can launch the one you want, In my case (VMware Horizon View Client (x64).msi).
Related Articles, References, Credits, or External Links
NA
21/03/2020
GUI installer gets to the very end then fails.
Tried unpacking as recommended and running the single MSI.
Tried the default installation. Installation proceeds, then it says “rolling back installation no changes made” and fails
Tried selecting options.
Tried the default installation. Installation proceeds, then it says “rolling back installation no changes made” and fails
I noticed it said FIPS142 encryption not available on this machine, not sure why
01/04/2020
Hi All,
I have the same exact experience as Robert.
PS C:\Users\Strahinov\Downloads> [System.Environment]::OSVersion.Version
Major Minor Build Revision
—– —– —– ——–
10 0 18363 0
Please advise,
Yordan Strahinov
08/04/2020
Hello @ll,
I tried EVERY tipp, from here to eternity, and still get this f…..g yellow triangle on my hostcomputer, WIN 10 1909.
On my laptop with WIN 10 1903 the installation was absolutely no problem and the client runs fine.
(I can´t go back to 1903 on my host ´coz the update ran more than 10 days ago.)
Now, before setting up WIN 10 new, what I want to avoid actually, maybe someone has the final, golden idea to solve this issue.
THAT WOULD BE GREAT!
Have anice day and stay healthy
Stefan
16/04/2020
Got the same issue was previous comments. Running Win 10 Pro Version 10.0.18363.778.
Starting “VMware Horizon View Client (x64).msi” goes through the motion and then say “VMware Horizon Clietn Setup Ziward ended prematurely”. A log is being created in the temp directory, with a filename VMware_Horizon_Client_YYYYMMDDHHMMSS.log but the only information it provides about the failure is:
[1E94:2E00][2020-04-16T13:31:52]e000: Error 0x80070643: Failed to install MSI package.
No explanation as of why…
21/04/2020
Failed for me. [Version 10.0.18362.778]
Tried x64, x86
The installer window indicates the setup Wizard ended prematurely.
So frustrating
06/08/2020
This one was weird. I’ve heard some people contend that disabling their host file write protections allowed the installer to finish its task. For me, what seemed to work was running in compatibility mode.
15/08/2020
We use Webroot antivirus. The last step in the install is modifying the local hosts file. Webroot blocked this. So the install failed and it would roll back changes. I had to allow the application to run and modify what it needed.
Check antivirus. Make sure that it is not blocking changes to c:\windows\system32\drivers\etc\hosts.
05/10/2020
Disabling Webroot AV, installing Horizon Client, then re-enabling Webroot was the ticket! Thank you, Geoff!
26/08/2020
I can’t extract the contents of the exe-file; the parameter /x is not accepted (‘unexpected token “x”):
“(…)\VMWare\Horizon-Client\VMware-Horizon-Client-5.4.3-16346110-2.exe” /x
Unerwartetes Token “x” in Ausdruck oder Anweisung.
+ CategoryInfo : ParserError: (:) [], ParentContainsErrorRecordException
+ FullyQualifiedErrorId : ExpectedValueExpression
But when running the exe itself as administrator I seem to have the same problems as some mentioned above when using the msi (rollback after some time).
I am using Windows 10 x64 pro v2004.
Regards
Bernd
26/08/2020
Parameter does not work with PowerShell under Win 10 x64 v2004 (PS 6) but in the old commandline.
29/08/2020
I used the tip to disable Webroot (security software), and installation went from stopping with “Failed” to completed and installed. Thank you!
01/10/2020
Same for Symantec Endpoint Protection. Disabled, and boom install succeeded!
06/10/2020
Solution:
Go to c:\windows\system32\drivers\etc\hosts
temporary change the security privileges for applications packages to full control and voila.
09/10/2020
Solution for using Webroot:
Go to Advanced -> Protection.
Un-check the option “Prevent application’s changing HOST file”.
Simply disabling webroot didn’t work for me.
06/01/2021
THank you for this solution. I have been trying all day to figure this out. Uncheckin the option finally gave me a success.