Veeam: ‘Failed to open disk for read’

KB ID 0001577

Problem

EVERY VMware Job in Veeam failed with the following error, (for every Guest VM);

Processing SERVER-NAME Error: Failed to open VDDK disk [[DATASTORE-NAME] SERVER-NAME/SERVER-NAME.vmdk] ( is read-only mode – [true] ) Logon attempt with parameters [VC/ESX: [ESXi-SERVER-NAME.DOMAIN-NAME.COM];Port: 443;Login: [administrator@.vsphere.local];VMX Spec: [moref=vm-231];Snapshot mor: [snapshot-288575];Transports: [san];Read Only: [true]] failed because of the following errors: @Failed to open disk for read. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}.

Solution

The fact that I had upgraded the vCenter from 6.5 to 6.7 the same day is probably a clue! reconnecting and rescanning the vCenter did NOT resolve the problem.

Fix: Update Veeam Backup and Recovery, (In my case to 9.5 update 4b.)

  1. Stop and disable the Veeam Services.
  2. Reboot the server, (or go into task manager and kill and running Veeam processes)
  3. Mount the install ISO and carry out the upgrade.
  4. Reboot.

Problem solved!

Related Articles, References, Credits, or External Links

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Author: PeteLong

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