Windows 8 – ‘Network Connectivity Assistant service is stopped or not responding’

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KB ID 0000841

Problem

When attempting to check Direct Access connection status on a Windows 8 client machine with a Get-DaConnectionStatus command you see the following error;

Get-DaConnectionStatus : Network Connectivity Assistant service is stopped or not responding.

OK, so lets go and check the status of that service, if it starts great, but mine did not as you can see.

And it logged an Event ID 7024

The Network Connectivity Assistant service terminated with the following service-specific error:
The request is not supported.

Note: This will also happen if you have not configured Remote Access properly on your server, and the client has not got the necessary group policies applied, so make sure that’s discounted first!

Solution

In my case the problem was a little more obscure, it seems this will not work on Windows 8 (Professional), to check your version simply run msinfo32;

Windows 8 Professional

Windows 8 Enterprise

Try the same this on a Windows 8 (Enterprise) client and it will run without error.

Related Articles, References, Credits, or External Links

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