KB ID 0000747 

Problem

I am in the process of moving all my stuff to a new laptop, I installed CS6 and was doing some work when every time I used the cropping tool my images simply went black.

Also, for no reason images I was working on would flicker black as well?

Solution

Turns out it’s just a problem with the graphics drivers on this particular machine and the way Photoshop interacts with the graphics processor. The first step should fix the problem for you, if not carry out the second step.

Step 1

File > Preferences > Performance > Advanced Settings > Change the Drawing mode to ‘Basic’ > OK > OK. Now test again, if the problem is resolved skip the next step.

Step 2

File > Preferences > Performance > Untick ‘Use Graphics Processor’ > OK.

Related Articles, References, Credits, or External Links

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