Playstation 3 – Error ‘A DLNA protocol error (2104) has occurred’ When streaming from Windows Media Player

KB ID 0000696


My Windows 7 Media Center can’t stream to my PS3, but the Windows Media Player that’s built into the same PC can, (well it should be able to!) However when I tried, this is what the Playstation told me.

A DNLA protocol error (2104) has occurred

Media Server Error:
A DNLA protocol error (2104) has occurred.


Note: Your local firewall on the Windows 7 machine can also cause this problem. I have a decent firewall at home, so I disabled the local firewall on the Media Center, (Start > Run > firewall.cpl).

1. On your Windows 7 Machine open Windows Explorer (Windows Key+E) > Select Homegroup > View homegroup settings.

Windows 7 Stream to PS3

2. Make sure you’re set to location type Home, if not change it (mine was set to public!).

PS3 Stream from Media Center

3. Now “choose what you want to share…”.

Windows Stream to Playstation 3

4. Select as appropriate > Next.

Windows 7 Stream Video

5. Choose Media Streaming options.

Windows 7 Streaming Options

6. Allow All, (or if you know the MAC address of the Playstation it will be listed as “Unknown Device” and, (if you can see it on the list), you can add that in on it’s own, and allow).

Media Player Stream to PS3

7. Accept the warning.

Media Center 7 Stream to PS3

8. If you allowed all, this is what you should see.

How to Stream to playstation

9. Finally open the services (Start > Windows key+R > services.msc {enter}) and ensure that the “Windows Media Player Network Sharing Service” Service is started > Set to Automatic > and set to logon as either the Network Service, or the Local System.

Windows Media Player Network Sharing Service

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Author: Migrated

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