Installing Cisco ASDM Fails with ‘Java Runtime Environment is not installed’, ASDM on windows 8

KB ID 0000673 


While moving to Windows 8, I had a problem installing the Cisco ASDM software.

ASDM Java is not Installed

Cisco ASDM-IDM Launcher Information Java Runtime Environment is not installed on this machine. Please install Java Runtime Environment from


I was sure I HAD installed Java, I headed here to make sure.

It turns out that the ASDM needs the 32 bit version of Java AS WELL. Download and install that, and he ASDM will install without error.

Update 25/01/13

Had this problem again this morning, I tried to install Java 32 and it complained that I already had it installed! I had to remove the 64 bit version, Install the 32 bit version and reboot before I attempted to install the ASDM. (I also connected to a 7.1(1) version of the ASDM to download the installer (I’m not sure that is relevant).

Related Articles, References, Credits, or External Links

Original Article Written 07/09/12

Author: Migrated

Share This Post On