Mailbox move error ‘This mailbox exceeded the maximum number of corrupted’

KB ID 0000489


While attempting tom move an Exchange mailbox the move fails and the details of the movement request tell you,

maximum number of corrupted items that were specified

Error: This mailbox exceeded the maximum number of corrupted items that were specified for this move request.


1. As you can see from the error this mailbox has some corrupt Emails in it, Exchange will fail by default if it sees even one corrupt email. What you should do is get the user to tidy up their mailbox and try the process again, but that’s not always possible.

Note: Running ISINTEG does NOT usually sort this problem out either.

2. First you need to delete the movement request either via the Exchange Management Console or via powershell with the following command.

Remove-MoveRequest {Username}

3. Retry the mailbox move again but this time change the default setting from 0 to the amount of corrupt Emails you are prepared to put up with (I usually go up in increments of 5 until the mailbox will move) > Next.

skip corrupted messages exchange

4. This is Microsoft covering it’s behind! > Finish.

move cuppoted items mailbox move


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Author: Migrated

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