WSUS Install Error – ‘ The update could not be found. There may be a network connection issue.’

KB ID 0000585 Dtd 26/03/12

Problem

Seen on a “Brand New” Install of Windows Server 2008 R2, while attempting to install the Windows Server Update Service.

WSUS Installation Failed

WSUS The Update Could Not Be Found

Windows Server Update Services Installation Failed The update could not be found. There may be a network connection issue.

Solution

1. Internet access was fine, though as it was complaining about an update, I did a full Windows update, and left it running while I went for a coffee.

2. Post update, the installation proceeds without error.

WSUS Installation Succeeded

Update 24/05/16

Email From Efre: I had the same problem with WSUS, and the problem was that I was trying to install a new fresh WSUS, having had a previous installation that was out of service. But I had not removed the domain update policies from Active Directory. The new WSUS install reports the same error that you show in your post. Thanks to you I realised that.
 
I hope this helps some else.
Regards

Related Articles, References, Credits, or External Links

Windows Server Update Services – Install and Configure (2008 R2)

Author: Migrated

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