Outlook OAB download fails with 0X80004005 and/or 0x8004010f

KB ID 0000035 Dtd 10/06/09

Problem

Caused by client not being able to see the Offline Address Book.

Solution

1. Log onto the Exchange Server.
2. Start > All Programs > Exchange Management Console > Organisation Configuration > Mailbox > Offline address Book > Create a new one (Must have a different name to {Default}.
3. Delete the Old Offline Address Book.
4. Set the one you created as the default.

WAIT 20 MINUTES – If the Problem Persists

1. Log onto the Exchange Server.
2. Start > All Programs > Exchange Management Console > Server Configuration > Mailbox.
3. Select the Mailbox store in the middle section > Right Click > Properties.
4. Client Settings tab > Browse > Select the Address book you created above > OK > OK.

WAIT 20 MINUTES

Note: I’ve also fixed by creating a new mail profile – though when I switched back to the original one it was ok – so I may not have been patient enough.

 

Related Articles, References, Credits, or External Links

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Author: Migrated

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