Exchange AutoDiscover Errors – Creating an AutoDiscover SRV Record
Jul12

Exchange AutoDiscover Errors – Creating an AutoDiscover SRV Record

KB ID 0001184 Dtd 12/07/17 Problem Ages ago I wrote the following article; Outlook Error ‚ÄúThe name of the security certificate is invalid or does not match the name of the site.‚ÄĚ You used to see this error a lot if your internal, and external domain names were different, and the ‘public’ domain name was on the certificate, in those cases I’d also setup split DNS like so; Windows ‚Äď Setting Up Split DNS But you can...

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Microsoft Office for Mac – Favorites Missing
Dec19

Microsoft Office for Mac – Favorites Missing

KB ID 0001264 Dtd 19/12/16 Problem Whenever Office needs updating on my Mac I just hit OK and let it do its own thing. I did that this morning, and went and got a coffee. It was a while later that I noticed that when I needed to add an attachment to an email I got this; Now that might look¬†fine, but in the left hand pane ‘Favourites’ is missing, it should look like this; If I opened launcher it was fine, it was only from...

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Outlook – Constantly Prompts for a Password
Aug05

Outlook – Constantly Prompts for a Password

KB ID 0001227 Dtd 05/08/16 Problem I did an Exchange 2010 to 2016 Migration for a school this week. They are going to reimage all their PCs to Windows 10 and install Office 2016 over the summer holidays. But a few staff members were working over the holidays and needed their Win7/Outlook 2010 clients pointing to the new Exchange server. This I did (I simply created new mail profiles and let auto discover do its work). But then the...

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Outlook Error  “The name of the security certificate is invalid or does not match the name of the site.”
Aug02

Outlook Error “The name of the security certificate is invalid or does not match the name of the site.”

KB ID 0000036 Dtd¬†02/08/16 Problem Seen in Outlook when connecting to a mailbox on an Exchange Server, its caused by using a self signed certificate OR a purchased certificate, where the internal and external names are different. Solution Before proceeding if you have an A or CNAME record in your DNS for autodiscover ¬†then DELETE it and setup an SRV record! Exchange AutoDiscover Errors ‚Äď Creating an AutoDiscover SRV Record 1. On the...

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Exchange – ‘Not all the required authentication methods were found’
May04

Exchange – ‘Not all the required authentication methods were found’

KB ID 0001180 Dtd 04/05/16ProblemI had to visit a client who had recently gone through an Exchange migration, now his external mail clients were having a nightmare staying connected to Outlook Anywhere. I ran the Exchange connectivity tester and got this;Additional details Not all the required authentication methods were  found Methods Found: Basic Methods Required: NTLM SolutionLooks like an open and shut case, someone forgot to...

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MS Office – Cannot Add Trusted Location
Mar31

MS Office – Cannot Add Trusted Location

KB ID 0001171 Dtd 31/03/16ProblemI was doing a Domain/Exchange/RDS migration for a client this week. He had some Macros that he¬†used for printing. Now Macros are something I know very little about. So I had made it clear, if he had problems with them, I would not be the best person to ask.So when the call came in, that they were having problems with Macros I cringed! As it turned out, the problem wasn’t the Macros at all, it was...

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