Event ID 7000 – SSPORT and DgiVecp Services Wont Start

KB ID 0000822 Dtd 31/05/13

Problem

Note: Event ID 7000 is a generic "unable to start a service" error, this article only deals with the SSPORT and DgiVecp services.

Event ID 7000 SSPORT Event ID 7000 DgiVecp

The SSPORT service failed to start due to the following error:
The system cannot find the file specified.

The DgiVecp service failed to start due to the following error:
The system cannot find the file specified.

I saw this with a clients print server this week, I'd just converted the server from physical to virtual, and these two services were complaining.

Solution

It seems that BOTH these services relate to Samsung printers. And removing the services does not affect the installed Samsung printer(s). But to be on the safe side we will back them up just in case.

1. On the affected machine > Windows Key+R > regedit {enter}.

2. Navigate to;

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSSPORT

3. Export the entire key to make a backup (simply double click the exported file to merge it back into the registry if you have a problem) > Then DELETE the key.

SSPORT Service

4. Navigate to;

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDgiVecp

5. Export the entire key to make a backup (simply double click the exported file to merge it back into the registry if you have a problem) > Then DELETE the key.

DgiVecp Service

Related Articles, References, Credits, or External Links

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Author: Migrated

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