OneNote 2010 – Notebooks cannot sync – Error 0xE0000024

KB ID 0000650 Dtd 14/08/12

Problem

I use OneNote quite a lot, after a laptop rebuild, I installed the Live ID Sign in assistant (because it asked for it) and then my notebooks stopped syncing to SkyDrive.

OneNote needs a password to sync

OneNote needs a password to sync some of your notebooks.

OneNote Error 0xE0000024

A password is required to synchronize this notebook (Error code: 0xE0000024).

Solution

There's plenty of posts and articles on this that say "just run this reg file" so I did, and it did not work. I checked the registry and the value that it said it was adding was not there? So I manually added it and this time it worked?

1. Stop OneNote if it's running.

2. Start > in the Search/Run box type regedit {Enter}.

For x32 Bit OneNote Running on a x64 bit machine navigate to; 

HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOffice14.0CommonInternet

For x32 Bit OneNote Running on a x32 bit machine navigate to; 

HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice14.0CommonInternet

3. In the right hand window right click > New > String Value > Call it SkyDriveAuthenticationProvider.

4. Set its value to idcrldisable.

SkyDriveAuthenticationProvider

5. I then rebooted and it was fixed.

Related Articles, References, Credits, or External Links

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Author: Migrated

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