KB ID 0000613
Problem
My laptop has an annoying habit of ‘freezing” and requiring a manual power off and back on again to get it working (HP Probook 6560b).
A look in the system log yielded hundreds of event ID 62464 errors.
Log Name: System Source: amdkmdag Date: xx/xx/xxxx xx:xx:xx PM Event ID: 62464 Task Category: DVD_OV Level: Information Keywords: Classic User: N/A Computer: xxxxxxxxx Description: UVD Information
Solution
It seems I’m not the only one, a quick internet search turned up a few people with the same problem. However all the other posts were advocating disabling the logging of the error. I’m not a fan of disabling error logging no matter how ‘Spammy’ it is.
It’s obviously being generated by my graphics driver, so a look there told me what version I was running. (Start > Run devmgmt.msc {Enter}).
I went to HP and downloaded the latest published AMD driver they had, and rebooted, problem solved.
Related Articles, References, Credits, or External Links
NA
