Does My PC Have the Faulty "Cougar Point" Chipset?

KB ID 0000390 Dtd 04/02/11


Are you worried your machine has the recently discovered flaw in the Intel "Cougar Point" Chipset - (Intel® 6 Series/C200 Series Chipset Family or the P67/H67 Chipset SATA Bug).

Intel originally confirmed (1st February) there was a problem with a transistor in this chipset in the 3Gbps clocking tree, since then all production has been halted.

Note: Please be aware this bug only affects 5% of all Cougar Point Chipsets.
Intel's Response

Affected Manufacturers

Acer, eMachines, Gateway, Acer, Dell, HP, Lenovo, Samsung, Toshiba

Possibly Affected Machines

Dell: XPS8000, Vostro 460, Alienware M17x R.3, Alienware Aurora R.3, XPS 17
Dell's Response

HP: Not released, but HP say it will only affect models shipped after 9th Jan 2011.
HP's Response

Lenovo: IdeaPad Laptop

Satellite A660 See note below
Satellite A665 S5176, S5177, S5182, S5183, S5184, S5185, S5187, S5189, S6100
Satellite A665 3D Edition 3DV10, 3DV11, 3DV12
Satellite E305 S1990
Satellite L655 S5161, S5161BN, S5161RD, S5161WH, S5162, S5166, S5166BN, S5166RD, S5166WH, S5167
Satellite M645 S4116, S4118
Portege R835 P50, P55, P56
Qosmio X500 Q930
Qosmio X505 Q8100, Q8102, Q8104
Note: If you purchased a Satellite A660 from Toshiba Direct, with a Core i7 2630QM quad-coreprocessor, you will be contacted directly by Toshiba.



1. On your PC Click Start > Run > devmgmt.msc {enter}.

device manager shortcut

2. Expand "System Devices" > If you see Intel® 6 Series/C200 Series Chipset Family your machine has the affected chipset.

faulty chipset

3. If you are affected, contact your PC manufacturer for their advice on repair, replacement, or refund.


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