IE9 Crash / Restart Loop


KB ID 0000329 Dtd 21/09/10


I downloaded the IE9 Beta today to give it a test drive and maybe write a review for the site, and it failed miserably and got stuck in a crash loop.

Error: Internet Explorer has stopped working

Internet Explorer has stopped working

In fact I had to kill it with Task Manager as it kept re-spawning new instances that also crashed.



1. Launch the new IE9 in "Extensions off" mode, Click Start > Type in "iexplore.exe -extoff" {enter}

IE Extensions off

2. IE9 will launch in "Extensions Off" mode > Click "Manage add-ons".

Manage Add-ons

3. Select all the Add-ons (Select one and Press CTRL+A) > Then Select "Disable All".

Disable Add-ons

4. Now launch IE9 and it should launch correctly.


5. If you want you can slowly enable all the add-ons one by one, to find out which one was causing the problem.

Manage Add-ons

Note: You may also see Event ID 1000 each time it crashes.

Event ID 1000


Faulting application name: iexplore.exe, version: 9.0.7930.16406, time stamp: 0x4c7e0414
Faulting module name: IEFRAME.dll, version: 9.0.7930.16406, time stamp: 0x4c7e048e
Exception code: 0xc0000005
Fault offset: 0x00077c96
Faulting process id: 0x104c
Faulting application start time: 0x01cb596dc320eb8f
Faulting application path: C:Program Files (x86)Internet Exploreriexplore.exe
Faulting module path: C:Windowssystem32IEFRAME.dll
Report Id: 012c705c-c561-11df-8a41-705ab694ed42


Some forums are suggesting that enabling "Use software rendering instead of GPU rendering" will also solve this problem.

Use software rendering instead of GPU rendering

Once I got it working, here’s what I thought of it, Internet Explorer 9 Review.


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Author: Migrated

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