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  KB 0000015
  Dated 06/11/08
  Revision 0.01
   
McAfee Groupshield for Exchange is not currently available
 
Problem

The Groupsheild config file has corrupted replace it with the default one (note this means you eill loose any custom configured settings - you might want to restor one from backup)

 

Solution

1. Start > Run > services.msc {enter}
2. Locate the "McAfee Groupshield for Exchange Service" and stop it.
3. Right click the taskbar > Task Manager > Processes

If any of the following are running STOP THEM (right click > end process tree).

postmaster.exe
postgress.exe
RPCServ.exe

4. Navigate to C:\Program Files\McAfee\GroupShield for Exchange\config
5. Rename McAfeeConfig.xml to McAfeeConfigOLD.OLD
6. Copy C:\Program Files\McAfee\GroupShield for Exchange\config\0409 to C:\Program Files\McAfee\GroupShield for Exchange\config
7. Start the McAfee Groupshield for Exchange Service.

 

 

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References - Credits - Or External Links
NA

 


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