Backup job fails with above error, seen on exchange document/brick level backup

1. Start > Run > Regedit {enter}.
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\BrightStor ARCserve Backup\Base\Task\Remote.
3. Change the following two DWORD entries so that they read 3600 (Hexadecimal) or 13824 Decimal.

ReceiveTimeOut

SendTimeOut

4. Reboot.

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