KB ID 0000011
Problem
Backup job fails with above error, seen on exchange document/brick level backup
Solution
1. Start > Run > Regedit {enter}.
2. Navigate to HKEY_LOCAL_MACHINESOFTWAREComputerAssociatesBrightStor ARCserve BackupBaseTaskRemote.
3. Change the following two DWORD entries so that they read 3600 (Hexadecimal) or 13824 Decimal.
ReceiveTimeOut
SendTimeOut
4. Reboot.
Related Articles, References, Credits, or External Links
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