ARCServe Error E8535 (Failed to receive data from client agent)

KB ID 0000011 Dtd 14/10/08

Problem

Backup job fails with above error, seen on exchange document/brick level backup

Solution

1. Start > Run > Regedit {enter}.
2. Navigate to HKEY_LOCAL_MACHINESOFTWAREComputerAssociatesBrightStor ARCserve BackupBaseTaskRemote.
3. Change the following two DWORD entries so that they read 3600 (Hexadecimal) or 13824 Decimal.

ReceiveTimeOut

SendTimeOut

4. Reboot.

Related Articles, References, Credits, or External Links

NA

Author: Migrated

Share This Post On